Alternatives>Google Assistant/Actions on Google

Alternatives to Google Assistant/Actions on Google

Last updated: Today
9 min read
209 sources

1. Amazon Alexa Skills Kit

A

Amazon Alexa Skills Kit

Amazon Alexa Skills Kit is Amazon's comprehensive voice commerce development platform that enables ecommerce businesses to create custom voice-activated shopping experiences through the world's largest voice ecosystem. The platform centers around its Alexa Shopping Kit, providing end-to-end shopping capabilities that allow developers to embed product discovery, research, and purchasing functionality directly into voice interactions.

+
Pros

  • Comprehensive retail ecosystem integration
  • Unified cart and wishlist management
  • Agentic AI capabilities for multi-step task automation

-
Cons

  • Implementation complexity requiring AWS Lambda integration expertise
  • Multilingual support requires custom NLP training
  • Analytics gaps may limit post-purchase behavior optimization
Best for: Mid-market to enterprise B2C retailers with high-volume repeat purchases

One highlighted feature and why it's amazing

Provides comprehensive end-to-end shopping capabilities within skills, enabling developers to embed product discovery, research, and purchasing functionality directly into voice interactions.

top feature product features

Another highlighted feature of why it’s amazing

Allows customers to manage purchases across multiple sessions, with voice commands like 'Alexa, clear my cart' providing intuitive shopping control.

2. Convin

C

Convin

Convin is an AI-powered voice commerce platform that automates customer interactions through intelligent phone calls, targeting the rapidly expanding voice commerce market projected to reach $186.28 billion by 2030. The company positions itself as a comprehensive solution for ecommerce businesses seeking to reduce operational costs while improving customer engagement through automated voice interactions.

+
Pros

  • Extensive multilingual support across 70+ languages
  • Cost-effective pricing models with subscription options from $200-$2,000 monthly
  • Rapid deployment capabilities with 2-5 week implementation timelines for basic integrations
  • 90% reduction in human intervention

-
Cons

  • 30% accuracy reduction in noisy environments
  • 7% transcript error rates requiring manual review
  • 33% data mapping failures during migration due to product attribute complexity
  • Handles fewer concurrent requests than web interfaces during peak loads
Best for: Mid-market ecommerce businesses with high-volume customer inquiries requiring multilingual support and cost-effective automation solutions.

One highlighted feature and why it's amazing

Automates inbound and outbound customer interactions with 90% reduction in human intervention.

top feature product features

Another highlighted feature of why it’s amazing

Includes natural language processing for context-aware conversations.

3. IBM Watson Assistant

I

IBM Watson Assistant

IBM Watson Assistant is an enterprise-grade conversational AI platform that leverages generative AI and retrieval-augmented generation (RAG) to deliver sophisticated voice commerce capabilities for large-scale ecommerce operations. The platform distinguishes itself through enterprise-level security compliance, omnichannel conversation continuity, and advanced analytics that track containment rates and intent recognition accuracy across customer touchpoints.

+
Pros

  • Enterprise-grade security compliance
  • Omnichannel conversation continuity
  • Advanced analytics capabilities
  • Generative AI and RAG integration

-
Cons

  • Premium positioning and implementation complexity
  • Voice recognition accuracy in uncontrolled environments
  • Cost structure challenges compared to alternatives
  • Integration complexity with legacy inventory systems
Best for: Enterprise retailers and large ecommerce operations requiring comprehensive compliance frameworks, complex multi-step transactions, and unified customer experiences across multiple channels.

One highlighted feature and why it's amazing

Enables Watson Assistant to deliver dynamic voice interactions that adapt to customer context and maintain conversation continuity across multiple touchpoints.

top feature product features

Another highlighted feature of why it’s amazing

Allows customers to begin interactions on one channel and seamlessly continue on another while maintaining full context.

Other Alternatives

SoundHound

SoundHound AI (Nasdaq: SOUN) operates as a specialized voice AI platform provider with proprietary Speech-to-Meaning® and Deep Meaning Understanding® technologies that bypass traditional speech-to-text conversion for direct speech processing. Founded in 2005 and publicly traded since 2022, the company has established significant market presence in automotive, hospitality, and restaurant sectors, processing over 100 million restaurant interactions annually.

Telnyx

Telnyx is a communications platform-as-a-service (CPaaS) provider that offers AI-powered voice commerce capabilities with a focus on infrastructure control and latency optimization. The platform features a private global IP backbone and native AI integration, providing voice and messaging APIs designed for ecommerce applications like cart recovery and multilingual customer support.

Voiceflow

Voiceflow is a conversational AI platform that enables ecommerce businesses to build sophisticated voice-activated customer support agents, product recommendation systems, and transaction processing capabilities without extensive coding requirements. The platform differentiates itself through visual workflow building tools and multi-LLM support, targeting mid-market to enterprise retailers seeking to automate customer interactions at scale.

Voysis

Voysis was a pioneering voice AI platform specifically designed for ecommerce applications that enabled natural language product search, transaction processing, and contextual refinement capabilities before its acquisition by Apple in 2020.

How We Researched This Guide

About This Guide: This comprehensive analysis is based on extensive competitive intelligence and real-world implementation data from leading AI vendors. StayModern updates this guide quarterly to reflect market developments and vendor performance changes.

Multi-Source Research

209+ verified sources per analysis including official documentation, customer reviews, analyst reports, and industry publications.

  • • Vendor documentation & whitepapers
  • • Customer testimonials & case studies
  • • Third-party analyst assessments
  • • Industry benchmarking reports
Vendor Evaluation Criteria

Standardized assessment framework across 8 key dimensions for objective comparison.

  • • Technology capabilities & architecture
  • • Market position & customer evidence
  • • Implementation experience & support
  • • Pricing value & competitive position
Quarterly Updates

Research is refreshed every 90 days to capture market changes and new vendor capabilities.

  • • New product releases & features
  • • Market positioning changes
  • • Customer feedback integration
  • • Competitive landscape shifts
Citation Transparency

Every claim is source-linked with direct citations to original materials for verification.

  • • Clickable citation links
  • • Original source attribution
  • • Date stamps for currency
  • • Quality score validation
Research Methodology

Analysis follows systematic research protocols with consistent evaluation frameworks.

  • • Standardized assessment criteria
  • • Multi-source verification process
  • • Consistent evaluation methodology
  • • Quality assurance protocols
Research Standards

Buyer-focused analysis with transparent methodology and factual accuracy commitment.

  • • Objective comparative analysis
  • • Transparent research methodology
  • • Factual accuracy commitment
  • • Continuous quality improvement

Quality Commitment: If you find any inaccuracies in our analysis on this page, please contact us at research@staymodern.ai. We're committed to maintaining the highest standards of research integrity and will investigate and correct any issues promptly.

Sources & References(209 sources)

Back to All Alternatives